Frequent Asked Questions
WHAT IS ASKED OR VERIFIED DURING THE PHONE PRESENTATION?
Sales Associate® Appointment Setter's ask if they have Medicare Part A and Part B as well as verify their physical address. In the phone presentation they ask what would be the best time for a Medicare Insurance Specialist to stop by and explain to them how they might be able to benefit from a new Medicare Program this year.

HOW FAR APART ARE YOUR APPOINTMENTS?
Most of your preset appointments will be in the same zip codes, however it is possible if the zip codes or territory you choose are not a very populated area in which can result in you having to travel between appointments within more then one zip code. If you object to driving more than 15 miles it would be in your best interest to provide Senior Sales® with zip codes that are close in location.

DO I HAVE TO SIGN A CONTRACT TO PLACE AN ORDER
No, there is no long or short term contract.

WHAT IS THE MINIMUM AMOUNT OF APPOINTMENTS I CAN ORDER?
Minimum you can order 20 appointments per agent.

CAN I CHOOSE MY OWN DAYS AND TIMES TO RUN MY APPOINTMENTS?
Yes, you can.

HOW FAR IN ADVANCE DO YOU SCHEDULE THESE APPOINTMENTS?
We will preset your appointments within a maximum of 48 hours in advance but we try to set them 16 - 24 hours ahead. WHAT TYPE OF PAYMENT CAN I USE TO PURCHASE APPOINTMENTS? We take all types of payments such as: Credit Cards, Money Orders, Cashiers Checks and Personal Check.

DO YOU GIVE REFUNDS?
No.

DO YOU HAVE A REPLACEMENT POLICY?
Yes, our replacement policy is published on our "Terms of Use Page", in which you are required to acknowledge and agree to before we can provide your order request.

HOW AND WHEN WOULD I RECEIVE MY APPOINTMENTS?
Your appointments will be emailed to you on a daily basis before 10:30 pm central standard time. It is your responsibility to provide us the correct email address you would like to have your appointments emailed too. Company has a verifiable delivery confirmation system for each emailed appointment schedule.

DO YOU SCREEN PEOPLE IF THEY HAVE HEALTH CONDITIONS
Only for Special Needs Leads.

DO YOU SCREEN PEOPLE FOR GOVERNMENT OR STATE RETIREMENT PLANS?
Yes. We asking each lead if they are receiving government or state insurance. However, we cannot guarantee if these individuals have or do not have government or state insurance. Please understand this is a bonus question we ask in our presentation to help minimize the amount of appointments with Medicare recipients who has government or state insurance. By asking this question it will help to minimize more than half of the leads that do have government insurance but there is no guarantee all do not have these benefits.

WHAT APPEARANCE SHOULD I MEET THE CUSTOMER AT THE DOOR?
Most of our successful agents dress in professional business casual attire. It is recommended to have a Medicare book in your hand. It helps to remind our seniors why you are there.

WHAT SHOULD I SAY AT THE DOOR?
Hi, (Person's name) we have an appointment at 11:00 o'clock

CAN I CALL MY APPOINTMENTS BEFORE MY SCHEDULED TIME AND VERIFY IF THEY ARE GOING TO BE THERE?
Yes you can, if you want to cut your presentation ratio in half. Our appointments are set by a professional appointment setting staff and there is absolutely no reason for you to call and verify the appointments. By calling them you are giving them a chance to change their mind. There is absolutely no good reason for a successful insurance agent to call in advance to verify, qualify or sell a policy over the phone. If you want to call our scheduled appointments ahead we suggest you to purchase our phone leads and not our preset appointments.

WHAT SHOULD I DO IF THE APPOINTMENT IS NOT AT HOME?
It's automatically becoming your lead. You can either comeback later that day or the next, or call to reschedule an appointment. We cannot be responsible if an appointment was scheduled and they decided to leave before their scheduled time.

WHAT IF Senior Sales® WILL NOT BE ABLE TO PROVIDE ME WITH ALL OF MY APPOINTMENTS FOR THE WEEK?
This is a very unlikely event. It is in the Company best interest to create and keep happy and loyal customers and provide them with the best service that exists on the market. We will fulfill your order as requested, however if this improbable event occurs, your order will be fulfilled the following week.

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Our Medicare leads are exclusive!

Choose any county you like, unless large county!

Plan working days and hours around your personal schedule!

You will get your prospects daily your email box!

Appointment and Phone Leads scheduled 24-48 hours in advance or less! (FRESH)

No contract is necessary!


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